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Cancer Compass Reps

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Subject: Cancer Compass Reps
Date: 03/03/2007

To the CC family - I have sent a message to a CC rep. I know we have more important things to worry about, but I came across a mssg that concerns me. It was a post (Sorry can't remeber who) that said something to the effect that - "I was responding but no one seemed to be getting my posts. I would get messages from administration that my message was moved."

I recieved the same message a few times, but my post was just where I left it! Not moved. So, something is being edited or censored that should not be or - I don't know what is wrong. But I sent an email letting them know something is not right. The reps are only available Mon-Fri.

Yet - If I use a word like " offensive word removed es" - the "offensive word" is immediately deleted.  Im not stressed about it, or trying to make someting out of nothing, just a curious distraction!! :-) Lets see what happens.

Subject: RE: Cancer Compass Reps
Date: 03/03/2007

Does anyone know how this works? Is someone watching us type our every word? How can"offensive word removed" be removed before you hit send?   As I said - I don't really care. I must be having a rare moment of boredom and just need a silly distraction, but still very curious on how this forum is monitored??

 

Caregiver
Caregiver
wasWifeofpatient
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Subject: RE: Cancer Compass Reps
Date: 03/06/2007

Hi Lou38,

Good question, I have gotten the same type of emails, that say my message was moved. Then when I check it is in the same forum. Dont know..guess I am bored today too...

Debbie

Subject: RE: Cancer Compass Reps
Date: 03/06/2007

 

On 3/3/2007 Lou38s wrote:

To the CC family - I have sent a message to a CC rep. I know we have more important things to worry about, but I came across a mssg that concerns me. It was a post (Sorry can't remeber who) that said something to the effect that - "I was responding but no one seemed to be getting my posts. I would get messages from administration that my message was moved."

I recieved the same message a few times, but my post was just where I left it! Not moved. So, something is being edited or censored that should not be or - I don't know what is wrong. But I sent an email letting them know something is not right. The reps are only available Mon-Fri.

Yet - If I use a word like " offensive word removed es" - the "offensive word" is immediately deleted.  Im not stressed about it, or trying to make someting out of nothing, just a curious distraction!! :-) Lets see what happens.

We apologize for this confusion. We are in the process of removing the "moved" emails from our system. As of this week, members will no longer receive these type of emails. 

The type of emails CancerCompass typically sends are as follows:

1.Notification when someone replies to your message (including private replies)

2.Notification when we remove or update a message. For example, we remove duplicate messages and we remove personal email addresses and phone numbers from public messages (we do not remove this information from private messages).

We are very sorry for any frustration this may have caused.  If any members continue to receive "moved" emails, please email me at jill@cancercompass.com.

Thank you,
CancerCompass Administration

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