Not acceptable. Results from any scans are posted within the "mainframe" in 3 days. At least they should be. A nurse should not be callling you, but the doctor. 3 DAYS, 3 DAYS. If a nurse calls - it should be with an appointment that day or the next. "We are very busy" is not acceptable. As frightening and stressful as this is, you still need to make it clear, waiting is not an option. It is not your problem they are overwhelmed with patients. You need to know the results and your options now. AND - always get your reports. When the results in, they are reported in the computer. Get them. If ALL 40 pics have not been evaluated - get what they have so far. Which is more stressful, waiting, or being afraid to be aggressive with your own well being? You can be nice, but firm. You definately need to find strength in yourself to get the answers. This way, thier are no "shoulda, couldas" or 'If onlys" No regrets.
Been there, almost done that. God Bless