wig-ged out!

I am going to buy a wig online.  I would like some pros and cons if you would.  I purchased a wig from a specialty shop and paid $300.  We chose the one I tried on for 'style.

My hair is brown ( with golden and auburn highlights).  I've no gray.

The 'sample' wig was silky, thick and straight and BLOND.

The wig I got was greyish brown, course, and CURLY.

  I am so very disappointed. I was sent home and instructed to 'tame' the curl with velcro curlers. Did not work.

They had me sign a no return policy and stupid me did so.

So , back to square one.  I want to get as much info as I can to insure I get what I want.  At this particular shop, natural hair wigs ran 6-$700.

There is a particular "part" that I don't remember name of but looked verynatural.  I like that however, I don't know if "monofilament-part is the same thing?  The wig I am considering is only $100. 

Any thoughts?

"No return agreement" or not, the shop from which you got the first wig did not give you the service they promised.  You should call them, remind them that your dissatisfaction with the product is THEIR fault (BLONDE is NOT GRAY) and demand an exchange (not a return - AN EXCHANGE), and if they say no deal.  tell them that you are reporting them to the Better Business Bureau, the Attorney General of your state, and whatever other consumer help group might be in your area.  This may prompt a better response.

If they are still unwilling to make this right, then I most certainly would go ahead and report their business practices to those organizations. 

There are organizations that help people get wigs for no or low cost.  I believe the American Cancer Society will reimburse the cost of a wig.  Do an online search for help in getting a wig.

(I believe there is at least one other message thread on Cancer Compass that has suggestions for getting help procuring a wig.  You might do an internal search on the board and see if you can find that thread.)

Sincerely,

Tre

I bought  a couple of wigs online through the American Cancer Society.  I just purchased synthetic wigs - for around $50.  One wig I loved - but I had to trim the bangs.  The other wig looked ridiculous but I was able to return it without any problem and my money was refunded promptly.  I received LOTS of compliments on the wig - that it looked natural and it was very easy to care for.  

I hope you find something that works well for you.

Chris

http://www.paulayoung.com

Online.  You can get a nice wig for less than 100.  The natural hair wigs are very nice and you can return them.

You should be able to get your money back with having provided you with the wrong color.  Was there a color#  to compare what you ordered with what you got? 

I might suggest they "demonstrate" the process they communicated.  I hope it's local and in-person...otherwise there is always the Better Business Bureau (sp) This kind of thing makes me crankey..have they no heart for the flight of the bald bumblebee?  

I know... I was hairless too.  I found hats and scarves to be easier and cooler.  If you do radiation..you will already be quite warm...from within. I finally said "too bad"!   Who said it wasn't alright for women to be bald?  Best wishes

On 4/20/2009 noahgail wrote:

I am going to buy a wig online.  I would like some pros and cons if you would.  I purchased a wig from a specialty shop and paid $300.  We chose the one I tried on for 'style.

My hair is brown ( with golden and auburn highlights).  I've no gray.

The 'sample' wig was silky, thick and straight and BLOND.

The wig I got was greyish brown, course, and CURLY.

  I am so very disappointed. I was sent home and instructed to 'tame' the curl with velcro curlers. Did not work.

They had me sign a no return policy and stupid me did so.

So , back to square one.  I want to get as much info as I can to insure I get what I want.  At this particular shop, natural hair wigs ran 6-$700.

There is a particular "part" that I don't remember name of but looked verynatural.  I like that however, I don't know if "monofilament-part is the same thing?  The wig I am considering is only $100. 

Any thoughts?

 

Dear Noahgail:  Sorry to hear about your frustrations with your first wig purchase.  I know what you mean.  There is a shop close to where I live that has a NO return or exchange on wigs purchased and once you walk out the door with it, they will not work with you at all.  That is a shame cause it will turn customers away, and its sad that they have NO heart when they see its frustrating enough to have to wear one of the things in the first place..we would much rather have our own hair...right?

I just wanted to add that I had good luck with paulayoung.com  they are very good about allowing you to return a wig if it isnt what you wanted as long as the tags are still on them and they are of course not worn..  I went through ordering several with them before I finally got a couple that I really liked.. they are synthetic, and they also have human hair ones, but the synthetic are more reasonably priced.  It is hard to get a good color match online without seeing them, but I tend to go a little lighter than what I think my hair really is and had better luck with that.  They do have long and short styles.. I stayed away from any that were curly because I thought they looked really fakey.. and I like getting a short style that would have bangs and was close to my face on the sides..they always look good..but if you have long hair..they have some of those too.. As someone else mentioned, the Am.Cancer society will give or sell you your first wig very cheap..  I got my first one from them for free.  The cancer center where I get treatments have a free wig program there for people I think the A.cancer society is ahead of that some how.  So I hope this helps..  It takes a while for the hair to grow back once you finish your treatments.. it did for me.. infact, I finished up treatments in Jan. and it was July before I actually combable hair..  so having a wig to dress up with to make you feel better is nice.  Its the one time you can treat yourself and not feel guilty about it.  I did choose to go with just a ball cap this last time around..I finally got use to it and decided that bald wasnt so bad..and there are alot of women in the same boat...UNFORTUNATELY! This cancer is not very forgiving. 

 Best of wishes to you..hope you are doing well in your fight. 

Jodie